These terms and conditions ("Agreement") govern your use of the services provided by Om Turanth Company, By accessing or using our website and engaging in our logistic services, you agree to be bound by this Agreement. If you do not agree with any part of these terms and conditions, please refrain from using our services.
1. Services
1.1. We provide logistic services including transportation, warehousing, packaging, customs clearance, and other related services as agreed upon with our clients.
1.2. All services are subject to availability, and we reserve the right to refuse or discontinue services to any client at our discretion.
2. Client Obligations
2.1. You, as the client, are responsible for providing accurate and complete information about the goods, including their nature, quantity, dimensions, and any specific handling or transportation requirements.
2.2. You must obtain all necessary permits, and licenses, and comply with all applicable laws and regulations related to the transportation, storage, and handling of your goods.
2.3. You shall ensure that the goods are properly packaged and labelled in accordance with relevant industry standards and regulations.
3. Rates and Payment Terms
3.1. The rates for our services will be communicated to you based on the specific requirements of your shipment or storage needs. Additional charges or fees may apply for specialized services, customs duties, or other relevant costs.
3.2. Payment terms, including invoicing procedures and accepted payment methods, will be communicated to you upon engagement. You are responsible for making timely payments, and any late or non-payment may result in additional fees or suspension of services.
3.3. All rates and charges are subject to applicable taxes as per the prevailing tax laws in India.
4. Liability and Insurance
4.1. While we take all reasonable precautions to ensure the safety and security of your goods, we shall not be held liable for any loss, damage, or delay that may occur during transit, storage, or handling, unless caused by our proven negligence.
4.2. It is your responsibility to adequately insure your goods against loss, damage, or theft during transportation or storage. We recommend obtaining appropriate insurance coverage.
5. Delivery and Transit Times
5.1. We strive to meet estimated delivery and transit times communicated to you. However, please note that unforeseen events, customs procedures, or other factors beyond our control may affect these times. We shall not be held responsible for any delays resulting from such circumstances.
6. Force Majeure
6.1. We shall not be liable for any delays or failures in providing services due to events beyond our control, including but not limited to natural disasters, acts of God, strikes, lockouts, or government actions.
7. Intellectual Property
7.1. All intellectual property rights related to our services, including trademarks, copyrights, and proprietary information, shall remain the property of the Company. You agree not to reproduce, distribute, or use any of our intellectual property without our prior written consent.
8. Confidentiality
8.1. We respect the confidentiality of your information and shall handle it in accordance with applicable privacy laws. Any confidential information shared with us during the provision of our services will be kept confidential, unless required to be disclosed by law.
9. Termination
9.1. Either party may terminate this Agreement in accordance with the agreed-upon terms or for material breach. Notice periods for termination shall be communicated in writing.
10. Dispute Resolution
10.1. In the event of any dispute or conflict arising from this Agreement, both parties agree to engage in good faith negotiations to resolve the matter amicably. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the laws of India.
11. Amendments
12.1. We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting the updated terms and conditions on our website. It is your responsibility to review this Agreement periodically for any changes.
By using our website and engaging in our logistic services, you acknowledge that you have read and understood this Agreement and consent to be bound by its terms and conditions.
